Is this a chatbot for our website?
Chat is how some inquiries arrive. Hive builds what happens next: booking, deposits, reminders, intake, rebooking, reviews, package tracking, and a dashboard.
Industries · Med spas
AI for Med Spas: Booking, Follow-Up, and Med Spa Automation
Hive is a full-stack AI build shop for med spas. We build custom AI apps and agents, automations, integrations, data and dashboards, websites and SEO, and voice. A chat assistant is one piece of that, not the headline.
Where it hurts today
- After-hours calls, web messages, and DMs waiting until morning
- Consults that no-show, with no deposit and no reminder
- Intake and consent chased by text, then typed in again
- Before-and-after follow-ups and rebooking that slip
- Memberships, packages, and review requests in a spreadsheet
- Front desk on the phone, in the messages, and with the client
- Instagram, website, and ad leads with no single list
Inquiry to booked consult
Calls, DMs, and forms captured after hours, with a time, a deposit request, and reminders.
Intake and consent
Forms go out with the booking and come back filed with the appointment.
Follow-up and rebooking
A check-in, a review request, and a prompt when a recurring treatment is due.
Leads and a simple dashboard
Instagram, web, and ad leads on one list, with bookings, no-shows, memberships, and packages.
How it connects
Wired to the tools you already use.
Hive connects that work to your booking or EMR, CRM, payments, and SMS or email. Records stay in the system you already use.
After close, a call, a site message, or a DM is logged. Answers come from your services, hours, and policies. A consult can be offered from your calendar, a deposit requested in your payment tool, and reminders sent by SMS or email. Intake and consent come back filled once, attached to the booking.
After the visit, you approve a check-in, a review request, and a note when a series, membership, or package is due again. Before-and-after photos stay in the process you already use. Site forms, Instagram DMs, and ad leads share one list. A simple dashboard shows consults, no-shows, and what is filling the calendar. Voice covers the line when the desk is with a client.
Plan, build, connect, run.
1.Plan
We map inquiries, booking, intake, and follow-up, then send a written plan and a quote.
2.Build
Apps, agents, forms, and reminders, plus the website, voice, and chat.
3.Connect
We wire it to your booking or EMR, CRM, payments, and SMS or email, and test it with the desk.
4.Run
We deploy it and adjust the sequences when your menu, policies, or hours change.
Common questions.
Will this work with our current tools?
Yes. We connect your booking or EMR, CRM, payments, and SMS or email. If a tool has an API or an export, we can usually work with it.
How do you handle privacy and compliance?
We design around your privacy and compliance requirements. We do not claim a certification. We agree what an assistant can see, what it can send, and what must go to a person. Records stay in your system, and treatment decisions stay with your team.
What stays with the front desk?
The client in the room, and any decision you want a person to make. After-hours messages, reminders, form chasing, review requests, and package lookups can run without the desk.
How do we start?
Send the quote form or open the chat. Tell us the time sink and we will reply with three ideas.
Tell us your biggest time sink. We’ll send three ideas.
Ask the chat assistant how this would work for your spa, or send the quote form.
Services